Terms and Conditions

Effective Date: 25 September 2025

Welcome to Groundcrest! By using our car rental services, you agree to these Terms and Conditions. Please read them carefully — they ensure a smooth and safe experience for all travelers.

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Important Legal Information

Our terms protect both you and us, ensuring a transparent rental experience.

1

Introduction

Welcome to Groundcrest! By using our car rental services, you agree to these Terms and Conditions. Please read them carefully — they ensure a smooth and safe experience for all travelers.

2

Rental Agreement

  • All rentals are subject to vehicle availability.
  • Drivers must be at least 21 years old and hold a valid driving license.
  • A credit card or debit card is required at the time of booking.
3

Payment and Pricing

  • Prices are listed in EUR (€) and include standard taxes.
  • No hidden fees — fuel, insurance options, and additional services are clearly indicated.
  • Groundcrest reserves the right to update prices, but your confirmed booking price remains valid.
4

Vehicle Use

  • Vehicles must be used responsibly and in accordance with Spanish law.
  • Smoking, pets, or unauthorized passengers may incur additional fees.
  • Any damage or accident must be reported immediately.
5

Cancellations and Refunds

  • Free cancellation is available up to 24 hours before pickup.
  • Late cancellations or no-shows may incur a partial or full fee.
6

Liability

  • Groundcrest is not responsible for personal belongings left in the car.
  • Insurance coverage options are available and should be selected at booking.
7

Privacy

Your personal information is handled according to our Privacy Policy.

8

Contact Us

For questions regarding these Terms and Conditions, please contact:

📧 info@groundcrest.com

Acceptance of Terms

By proceeding with your booking, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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Full Documentation

Download our complete Terms and Conditions document for your records.

Download PDF →

Frequently Asked Questions

Find answers to common questions about our rental policies.

Visit FAQ →
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Direct Support

Our team is available to clarify any aspect of our terms.

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