Terms and Conditions
Effective Date: 25 September 2025
Welcome to Groundcrest! By using our car rental services, you agree to these Terms and Conditions. Please read them carefully — they ensure a smooth and safe experience for all travelers.
Read TermsImportant Legal Information
Our terms protect both you and us, ensuring a transparent rental experience.
Introduction
Welcome to Groundcrest! By using our car rental services, you agree to these Terms and Conditions. Please read them carefully — they ensure a smooth and safe experience for all travelers.
Rental Agreement
- • All rentals are subject to vehicle availability.
- • Drivers must be at least 21 years old and hold a valid driving license.
- • A credit card or debit card is required at the time of booking.
Payment and Pricing
- • Prices are listed in EUR (€) and include standard taxes.
- • No hidden fees — fuel, insurance options, and additional services are clearly indicated.
- • Groundcrest reserves the right to update prices, but your confirmed booking price remains valid.
Vehicle Use
- • Vehicles must be used responsibly and in accordance with Spanish law.
- • Smoking, pets, or unauthorized passengers may incur additional fees.
- • Any damage or accident must be reported immediately.
Cancellations and Refunds
- • Free cancellation is available up to 24 hours before pickup.
- • Late cancellations or no-shows may incur a partial or full fee.
Liability
- • Groundcrest is not responsible for personal belongings left in the car.
- • Insurance coverage options are available and should be selected at booking.
Privacy
Your personal information is handled according to our Privacy Policy.
Contact Us
For questions regarding these Terms and Conditions, please contact:
Acceptance of Terms
By proceeding with your booking, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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Full Documentation
Download our complete Terms and Conditions document for your records.
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Find answers to common questions about our rental policies.
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