Privacy Policy
Effective Date: 25 September 2025
Groundcrest values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our car rental services in Spain.
Read PolicyYour Privacy Matters
We are committed to protecting your personal data and ensuring transparency in how we handle it.
How We Handle Your Data
Transparent data practices ensure your information is handled responsibly at every step.
Collection
We collect only necessary information
Protection
Your data is securely stored
Usage
Data used only for intended purposes
Control
You maintain control over your data
Introduction
Groundcrest values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our car rental services in Spain. By using our website or services, you agree to the practices described here.
Information We Collect
Personal Information
Name, email, phone number, payment details, driving license.
Booking Information
Vehicle preferences, rental dates, pick-up and drop-off locations.
Usage Data
Website interactions, cookies, and analytics data.
How We Use Your Information
- • To process and confirm your car rental bookings.
- • To communicate important updates or offers regarding our services.
- • To improve our website and services through analytics.
- • To comply with legal obligations.
Sharing Your Information
We do not sell your personal data. Information may be shared with:
- • Insurance providers (for optional coverage).
- • Payment processors (to complete transactions).
- • Law enforcement or government authorities when legally required.
Data Security
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
Encryption
Access Controls
Regular Audits
Your Rights
Under GDPR, you have the right to:
- • Access the personal data we hold about you.
- • Request correction or deletion of your data.
- • Object to processing or request data portability.
To exercise any of these rights, please contact us using the information in Section 8.
Contact Us
For any questions or requests regarding your personal data:
We typically respond to privacy-related inquiries within 2 business days.
Policy Updates
We may update this Privacy Policy from time to time. The "Effective Date" at the top indicates when the latest changes were made. We encourage you to review this policy periodically.